That last part surprises a lot of people: this isn't just a formality for foreign visitors. Even Cubans returning home have to submit one. Below, you'll find everything American passport holders need to know about what this form covers, how it relates to Cuba's e-Visa, when to submit it, and how to avoid the mistakes that trip up first-time travelers.
Did you know? US law prohibits pure tourism as a reason for Americans to travel to Cuba. Unlike every other nationality on this list, US Citizens must travel under one of 12 OFAC-authorized categories โ most independent travelers use "Support for the Cuban People" โ and must be prepared to keep records showing their trip qualified. "Tourism" simply isn't an option, on D'Viajeros or anywhere else. โ OFAC Cuba sanctions โ authorized travel categories (independent summary)
| Quick facts for American travelers | |
|---|---|
| D'Viajeros | Mandatory โ free, submit 7 days to 1 hour before arrival |
| Visa/eVisa to enter Cuba | No "Tourism" option โ must travel under one of 12 OFAC-authorized categories (commonly "Support for the Cuban People") |
This is an independent guide, not an official government website. Below, you'll find everything American citizens need to know about the D'Viajeros Form, plus how we can help you get it right.
File My Cuba Arrival CardWhat Is the D'Viajeros Form (and How It Differs From Cuba's e-Visa)
D'Viajeros is Cuba's mandatory online travel declaration. It combines your personal information, immigration details, health declaration, and customs information into a single digital submission โ replacing the paper forms travelers used to fill out by hand after landing.
It's important to understand that D'Viajeros is not the same document as Cuba's eVisa or a paper tourist card. Think of them as two separate but connected requirements:
- The eVisa (or paper tourist card) grants US Citizens permission to enter Cuba and is typically obtained in advance from an authorized visa service.
- D'Viajeros is the declaration you file that tells Cuban authorities who you are, how you're arriving, where you're staying, and what you're bringing with you.
Since June 2024, these two requirements are directly linked: if American travelers need an eVisa, that eVisa number must be entered into the D'Viajeros form. Without it, the eVisa isn't considered valid for entry.
Do US Citizens Need Both an e-Visa and D'Viajeros?
In most cases, yes. If American passport holders are required to obtain a Cuba eVisa to enter the country, you'll need both documents โ the eVisa granting entry permission, and the D'Viajeros form declaring your travel and personal details. If you're traveling on an older paper visa or tourist card instead of an eVisa, or if your nationality is visa-exempt, you can simply leave the eVisa number field blank on the D'Viajeros form โ D'Viajeros itself still has to be completed regardless.
One detail worth flagging: on your confirmation document, both a colored stamp and your eVisa number (if applicable) should appear beneath the QR code. If either is missing where it should be, it's worth double-checking your submission before you travel.
This is the single biggest way the D'Viajeros process differs for US Citizens compared to every other nationality covered here: where most travelers select "Tourism" as their purpose of visit without a second thought, doing so as an American isn't accurate to your actual legal basis for travel and isn't recommended.
What Information the Form Collects
The D'Viajeros form is organized into a handful of sections. Here's what to expect from each.
Personal and passport data
This section covers the basics: your full name, date of birth, gender, nationality, and passport details. You'll also want a valid email address handy โ while it's not always marked as mandatory on the form itself, you'll need it to receive your QR code after submitting.
Migratory/flight information
Here, you'll enter your arrival flight number, airline, and port of entry in Cuba. You'll also list your "country of origin" โ which means the country you're departing from on your final flight into Cuba, not necessarily your nationality or where you live. If US Citizens are connecting through another country before flying to Cuba, that transit country is what goes here.
Health/sanitary declaration
Most of this section is optional these days, since Cuba no longer requires COVID-19 vaccination or testing for entry. The parts that do matter relate to where you'll be staying โ your accommodation type, address, and province.
Customs declaration (including the cash-over-USD-5,000 rule)
This section asks whether you have unaccompanied baggage or anything to declare โ most travelers will answer no to both. One detail worth knowing ahead of time: cash amounts up to US$5,000 don't need to be declared. If you're carrying more than that, you'll need to declare it here.
When to Submit It Before Travel
Current guidance points to a window of up to 7 days before arrival โ the form's calendar typically won't let you select a date further out than that. (An older Cuban customs notice cited a 48-hour window, but more recent sources consistently point to the longer 7-day period.) Either way, the safest approach is to submit as early as your window allows rather than waiting until the last minute, in case you run into technical issues.
Step-by-Step: Completing the Form
- Gather your information. Have your passport, eVisa number (if applicable), flight details, and Cuban accommodation address on hand. Most travelers can complete the form in 15โ30 minutes.
- Visit the official platform and select your preferred language if needed.
- Fill in each section โ personal data, migratory information, e-Visa (if applicable), health declaration, and customs declaration.
- Review your declaration carefully before submitting, especially your eVisa number and travel dates.
- Submit the form and check your email for your confirmation PDF and QR code.
Getting Your QR Code and PDF โ and Why Airlines Require It
Once you submit your form, you'll receive a PDF with a QR code by email. This isn't optional paperwork โ airlines check for it at check-in and won't let you board without either the QR code or a completed paper form. You'll also need to show it to immigration, health, and customs officials once you land.
It's worth downloading or screenshotting your confirmation rather than relying solely on email access, in case you're offline or your connectivity is limited when you need it. If you somehow board without completing the form, you can still fill it out on arrival โ but expect to spend extra time at the airport doing so.
What Happens If You Make a Mistake After Submitting
Mistakes happen, and Cuba's system accounts for that. If you need to correct something after submitting โ a flight number, an accommodation address, anything โ use the "Edit Form" (sometimes labeled "Consult issued form") option on the D'Viajeros homepage. You'll need your application/private code from your original submission along with your passport number. Forms can generally be edited multiple times, even after your original travel date, as long as your QR code hasn't already been used to enter Cuba.
Processing Time and Fees for US Citizens
Completing the D'Viajeros form directly through Cuba's official government platform is free. There's no government-imposed fee for US Citizens to submit their declaration, and processing is effectively instant โ your QR code arrives by email shortly after you submit. Any fee you encounter would come only from an optional third-party assisted-filing service, not from the Cuban government itself.
Common Mistakes US Citizens Make
- Submitting too early. The system won't accept a date outside its window, so trying to file more than 7 days out will leave you stuck waiting.
- Leaving out the eVisa number. If American passport holders need an eVisa, forgetting to enter that number on the D'Viajeros form can invalidate it for entry.
- Misreading "country of origin." This refers to your last departure point before Cuba, not your home country or nationality.
- Not saving the confirmation. Relying purely on email access can backfire if you lose signal or run into delivery delays at the airport.
- Assuming it replaces the eVisa. D'Viajeros and the eVisa are separate requirements โ completing one doesn't fulfill the other.
- Selecting "Tourism" as your purpose of travel. For US Citizens, this isn't just inaccurate โ pure tourism isn't a legally authorized reason to travel to Cuba under US law at all. Select the OFAC category that actually matches your trip (commonly "Support for the Cuban People") and keep records showing your itinerary met that category's requirements.
How TravelDeclaration.com Can Help American Citizens
You're always welcome to complete the D'Viajeros Form yourself directly through the official channel. Where we come in is everything around the process: reviewing your entries for the mistakes covered above, coordinating multiple passports and travelers in one household, and making sure nothing gets missed before you're standing at the gate.
We know there are other assisted-filing services out there โ what we're focused on is being the most accurate and transparent one, not the only one.
Get Started With TravelDeclaration.comMore Cuba D'Viajeros Guides by Nationality
- Cuba D'Viajeros Form for Canadian Citizens
- Cuba D'Viajeros Form for German Citizens
- Cuba D'Viajeros Form for Italian Citizens
- Cuba D'Viajeros Form for Mexican Citizens
- Cuba D'Viajeros Form for Russian Citizens
FAQ for US Citizens
Do children need their own D'Viajeros form?
Yes. Every traveler, including children, needs an individual form. A parent or guardian can complete it on the child's behalf.
What if the D'Viajeros website isn't working?
Try a different browser first, since some travelers report occasional loading or dropdown issues on the official site. If the site remains inaccessible, paper forms are available as a fallback at Cuban airports.
Can I edit the form after submission?
Yes. Use the "Edit Form" option on the D'Viajeros homepage with your application/private code and passport number. You can generally make changes multiple times, as long as your QR code hasn't yet been used to enter Cuba.
Is D'Viajeros the same as Cuba's tourist card?
No. The tourist card (or eVisa) grants you permission to enter Cuba, while D'Viajeros is the separate declaration covering your personal, health, and customs information. Most US Citizens requiring an eVisa will need to complete both, with the eVisa number entered into the D'Viajeros form to link them.
Can US citizens select "Tourism" as their purpose of visit on D'Viajeros?
It's not recommended, and it isn't accurate to your legal basis for travel. US law doesn't recognize pure tourism as an authorized reason for Americans to visit Cuba โ you need to qualify under one of the 12 OFAC-authorized categories, most commonly "Support for the Cuban People" for independent travelers, and keep documentation showing your trip met that category's requirements. This is a US legal requirement separate from, and in addition to, the D'Viajeros form itself.
