Cuba D'Viajeros

What Is D'Viajeros?

D'Viajeros (sometimes written DViajeros) is Cuba's mandatory online travel declaration. It's a single digital form that rolls your personal, immigration, health, and customs information into one submission, replacing the paper forms travelers used to fill out after landing.

The platform first went live on November 15, 2021, in response to the COVID-19 pandemic, and became a mandatory requirement for all air travelers on January 23, 2023. It has remained a standing entry requirement ever since, even though most of its original health-screening questions are now optional.

Where to Complete D'Viajeros

The only official platform is dviajeros.mitrans.gob.cu, run by Cuba's Ministry of Transportation (MITRANS). You can complete it from a phone, computer, or tablet. The site defaults to Spanish, but a language selector near the top of the page lets you switch to English and several other languages.

Is D'Viajeros Free?

Yes. Submitting your D'Viajeros form through the official government platform costs nothing. If you choose to use our assisted-filing service instead of navigating the form yourself, you're paying for guidance and review, not for the form itself.

Who Needs to Complete D'Viajeros

Every person entering Cuba by air needs to complete a D'Viajeros form. This includes foreign nationals, Cuban citizens, and children. It's confirmed directly by Cuba's General Customs authority, so there's no gray area here.

Each time you enter Cuba counts as a new arrival, which means a fresh form is required for every trip.

Does Every Child Need Their Own Form?

Yes. Every traveler, including infants and children, needs their own individual D'Viajeros form. A parent or guardian can complete it on the child's behalf, but each child's information must be submitted separately rather than folded into a parent's form.

Not Applicable for Cruise or Boat Arrivals

If you're arriving by cruise ship or private boat, you currently don't need D'Viajeros, and in fact you can't use it. The form requires flight information to complete, so cruise and boat arrivals use physical immigration forms on arrival instead.

When to Complete the Form

Timing matters here, and it's worth getting right.

The Advance Filing Window

Cuba's customs authority issued guidance in 2022 stating the form could be completed up to 48 hours before arrival. More recent sources, including a Cuba-specialist tour operator and an independent travel-document service, consistently point to a 7-day window instead, with the booking calendar simply not showing dates further out.

Given that these more recent sources align with each other, the 7-day window is the better guidance to follow today. Either way, you can't file earlier than the permitted window allows, so the smart move is to complete your form as soon as the window opens rather than waiting until the last minute.

What You Need to Complete the Form

Before you start, have these on hand:

• Passport information
• Your Cuba eVisa number (unless you're traveling on a paper visa or tourist card)
• Arrival flight number and airline
• Departure flight information
• The address of your accommodation in Cuba for your first night
• A valid email address (this is how you'll receive your QR code)

Most travelers complete the form in 15 to 30 minutes once they have this information ready.

D'Viajeros vs. the Cuba eVisa

Here's where a lot of travelers get tripped up. D'Viajeros and Cuba's eVisa are two separate requirements, and confusing them can leave you with an invalid entry document.

Your eVisa isn't issued by D'Viajeros. If your nationality requires one, you'll need to obtain it separately, in advance, from an authorized visa service or agency.

Linking Your eVisa to D'Viajeros

Since June 2024, having an eVisa isn't enough on its own. You must also enter your eVisa number into the "Electronic Visa Number" field on your D'Viajeros form to link it to your passport. Skip this step, and your eVisa won't be considered valid for entry, even if you have it in hand.

On your confirmation document, check for both a colored stamp or seal and your eVisa number appearing beneath the QR code. If either is missing, your documentation isn't complete.

Traveling on a Paper Visa or Tourist Card

If you're using an older-style paper visa or tourist card rather than an eVisa, simply leave the eVisa number field blank on your D'Viajeros form.

Filling Out the Form: Section by Section

Here's what to expect as you work through the form.

Personal Data

Name, date of birth, gender, nationality, passport details, and an email address. Dates are entered in day/month/year format, so double-check this if you're used to a different convention.

Migratory Information

You'll enter your arrival flight number, airline, and port of entry in Cuba, along with your "country of origin." This one trips people up: it means the country you're departing from on your final flight to Cuba, not your nationality or country of residence. If you're flying via a layover country, that transit country is your country of origin for this form.

Purpose of Travel and the eVisa Field

Selecting "Tourism" as your purpose of travel is what allows the eVisa number field to appear, so tourism-purpose travelers need to select it to link their eVisa correctly. Other options include family visit, official visit, residence, studies, transshipment, transit, visit, and work.

Sanitary (Health) Information

Most fields here are optional, since no COVID-19 vaccination or testing is currently required to enter Cuba. The mandatory parts relate to where you'll be staying: accommodation type, address, and province.

Customs Declaration

Most travelers will answer no to questions about unaccompanied baggage and items to declare. Cash up to US$5,000 doesn't need to be declared. Most remaining fields in this section are optional.

After You Submit: Your QR Code

Once you submit your form, a PDF with a QR code is emailed to you. You'll need to show this to airline staff before boarding and to immigration, health, and customs officials on arrival. Airlines check for it at check-in and won't let you board without either the QR code or a completed paper form.

Download or screenshot your confirmation as a backup. If your email is delayed or you have limited connectivity in Cuba, having an offline copy saves you a headache. If you board without completing the form, you can still fill it out on arrival, but expect it to add time at the airport.

Editing a Submitted Form

Made a mistake, or did your travel details change? Use the "Edit Form" (or "Consult issued form") option on the D'Viajeros homepage, entering your application/private code along with your passport number. You can generally edit your form multiple times, even after your original travel date, as long as the QR code hasn't yet been used to enter Cuba.

Other Practical Notes

There's no offline mode. The form must be completed online, though paper forms remain available at Cuban airports if the website is inaccessible. If you run into loading or dropdown issues, try a different browser. A downloadable Traveler Manual, available in English and Spanish, is also posted on the D'Viajeros homepage if you want more detail on Cuba's customs and immigration requirements.

If you're traveling from the US, note that Cuba's own form simply requires "Tourism" to be selected as the travel purpose when using an eVisa, regardless of your specific reason for visiting. This is just a description of how the Cuban form itself works.

Frequently Asked Questions